Finderverse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (the "Service").
1. Information We Collect
We collect information that you provide directly to us, information that we collect automatically when you use the Service, and information from third-party sources.
Information You Provide
- Account Information: Name, email address, password, and profile picture.
- Business Information: Brand details, venue locations, and campaign data (for Partners).
- Communications: Content of messages you send to us.
Information We Collect Automatically
- Location Data: Precise location data (GPS) when you use the app to discover Drops or verify venue visits.
- Usage Data: Information about how you use the Service, such as the features you use and the time you spend on the app.
- Device Information: Device model, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Process transactions and manage your account.
- Personalize your experience, including showing you relevant Drops and campaigns near you.
- Send you technical notices, updates, security alerts, and support messages.
- Monitor and analyze trends, usage, and activities in connection with the Service.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. Sharing of Information
We may share your information as follows:
- With Partners: If you claim a Drop from a Brand or Venue, we may share limited information to facilitate redemption.
- With Service Providers: Vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- For Legal Reasons: If we believe disclosure is in accordance with, or required by, any applicable law or legal process.
4. Data Security
We use reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet or email transmission is ever fully secure or error free.
5. Your Choices
Location Information: You can stop the collection of location information at any time by changing the preferences on your mobile device. If you do so, certain features of our mobile applications will no longer function.
Account Information: You may update, correct, or delete information about you at any time by logging into your online account or emailing us.
6. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@finderverse.com.